Thank you for choosing Dentist Pune– Dr Mathesul Invisalign Orthodontist Braces & Dental Implant Clinic . We are committed to providing high-quality dental care and transparent policies regarding payments, cancellations, and refunds.
Here’s a clean, professional Returns & Refunds Policy page rewritten for your website:
Returns & Refunds Policy
At Dentist Pune – Dr Mathesul Invisalign Orthodontist Braces & Dental Implant Clinic, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may be eligible for a return or refund under the conditions outlined below.
1. Right to Cancel
You have the right to cancel your order within 30 days without providing any reason.
The cancellation period expires 30 days from the date you receive the goods, or when a third party (other than the carrier) takes possession of the product on your behalf.
To exercise your right of cancellation, please notify us with a clear statement via email:
2. Refunds
Once we receive your returned item, we will process your refund within 30 days.
- Refunds will be issued using the same payment method used for the original purchase
- No additional fees will be charged for the refund
3. Conditions for Returns
To be eligible for a return, please ensure:
- The item was purchased within the last 30 days
- The item is in its original packaging
- The product is unused and in the same condition as received
4. Non-Returnable Items
We cannot accept returns for the following:
- Customized or personalized products
- Perishable goods or items with expired shelf life
- Items unsealed after delivery that are not suitable for return due to hygiene or health protection reasons
- Products that have been mixed inseparably with other items after delivery
We reserve the right to refuse returns that do not meet these conditions.
5. Returning Goods
You are responsible for the cost and risk of returning items.
Please send returns to:
Dr Mathesul Invisalign Orthodontist Braces & Dental Implant Clinic
1st Floor, F6, Gera’s 77 Building, Chowk, Nagar Rd, next to Punjab National Bank, Ramwadi, Kalyani Nagar, Pune, Maharashtra 411006
Important:
- We recommend using a trackable and insured shipping service
- We are not responsible for items lost or damaged during return shipping
- Refunds cannot be processed without receipt of goods or proof of delivery
6. Gifts
If your order was marked as a gift:
- You will receive a gift credit once the returned item is received
- A gift certificate will be sent to you
If the item was not marked as a gift:
- The refund will be issued to the original purchaser
7. Contact Us
If you have any questions about our Returns & Refunds Policy, please contact us:
- Phone: +91 89831 01099
- Email: Info@dentist-pune.com
- Address: 1st Floor, F6, Gera’s 77 Building, Chowk, Nagar Rd, next to Punjab National Bank, Ramwadi, Kalyani Nagar, Pune, Maharashtra 411006
